Organizational Citizenship Behavior

Getting a Higher Appraisal from the Boss: Work Hard, Be Helpful, and Speak Up


We assume that doing a better job will, in a fair universe (and workplace), result in a higher appraisal from one’s supervisor. What has been less obvious to researchers is whether you can also influence that appraisal by voluntarily helping coworkers with their workplace problems and/or speaking up with innovative suggestions for change.

Steven Whiting and his colleagues have moved passed mere correlation to the world of causation and have concluded that “helping” and “voice” behaviors have an independent, significant impact on the boss’s performance evaluation, above and beyond mere task performance.

So, work hard, be helpful, and speak up (helpfully) if you want a raise.


Who is More Likely to Take Charge: the Duty-Called Employee or the Achievement-Oriented Go-Getter?


If you want a real “take charge”, innovative kind of employee, should you hire someone motivated by duty or an achievement-striving kind of person? Henry Moon and his colleagues have concluded that you’re better off with a duty-oriented person: “a facet of personality related to concern for others (duty) is positively related to taking charge behavior, whereas a facet of personality related to self-interest and personal achievement (achievement striving) is related to taking charge.