Conflict Resolution
Respectful Confrontation: The Practice of Compassionate Engagement
03/20/2009 - 7:00pm
03/22/2009 - 6:00pm
US/Eastern
Location(s)
R Place for World Unity
8136 Old Keene Mill Road, A-209
Springfield, VA, 22152United States
Conflict Resolution Strategies and Group Performance – It Really Does Matter How You Squabble
Submitted by Tom Goddard on February 7, 2008 - 9:03pm.In a far-reaching examination on how a group’s conflict resolution style affects both its performance and the satisfaction of members of the group, Behfar and her colleagues developed an elegant group-level theory about conflict resolution strategies ("The Critical Role of Conflict Resolution in Teams," by Behfar, Peters,on, Mannix, and Trochim). This theory posits two broad dimensions: pluralistic-vs.-particularistic strategies and reactive-vs.-preemptive strategies.
